Compliance & Audit Team Lead

Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. With competitive interest rates, generous credit limits, and promotional financing, our 4.6 million cardholders enjoy greater purchasing power and financial peace of mind.
At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.
Position Summary
The primary responsibility of this position is to assist the Ops Support Compliance/Audit Supervisor with creating a benchmark team. The Compliance Lead will provide coverage during peak processing periods and support teammates as needed.
Provide ongoing support for the OFAC and FinCEN monitoring process
Assist with the development of new and improved Compliance & Audit tools and resources, processing efficiencies and streamlined procedures
Facilitate monthly work group sessions to ensure optimal work flow and performance
Gather documentation of adherence to banking regulations
Make internal and external Audit and Compliance recommendations
Monitor and audit Payment Defender system
Actively participate on departmental and enterprise-wide project teams
Assist with ongoing coaching and development of Compliance & Audit teammates
Collect teammate performance metrics and encourage individual stretch goals
Provide backup support for payroll administration, performance discussions and employee engagement
Participate in Compliance Training
Contribute to the achievement of departmental goals
Self-Starter - takes initiative/works independently/strong work ethic
Effective (oral & written) communication skills
Professional, diplomatic and exercises discretion
Ability to multi-task
Familiar with company policies & procedures
Attention to detail
Strong Interpersonal skills-collaborative & team oriented
Education and Experience
5 years business experience
Associate's degree or higher, preferred
Supervisory and/or training experience a plus
Benefits, Privileges and Growth Opportunities
We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
We are An Equal Opportunity Affirmative Action Employer, in fact, "One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."
Over 100 years of success is an indication of the stability our workforce enjoys.

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